Quantifying the Cost of an IT Service Outage

What is the cost of an IT service outage for your organization? This session will outline how to go about defining the cost of downtime. Organizations cannot make effective decisions about acceptable risk and reliability without first understanding the real implications of IT service outages. This session will outline ways to assign a value to IT services, and to calculate a cost per unit of downtime. Senior executives from the FORCSS Coalition will share their experiences with this process.

For more information: http://www.symposium.uptimeinstitute.com

Duration: 49:13
Publisher: Uptime Institute
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