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Traditional software support favors a react-and-repair strategy. But what if we could predict problems before they impact IT systems? With the combination of observable IT components, machine learning and AI, it’s possible to recognize brewing problems before they are reported as incidents. In this video, long-time developer Dan Kehn explains this alternative approach to maintaining software health that relies on a predict-and-prevent strategy; he closes by offering advice on evaluating observability platforms.
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