Starwood Hotels and Resorts – redefining the guest experience with IBM Operational Decision Manager


Read the case study at: http://ibm.co/2a1sjZd. For additional information on IBM Operational Decision Manager, visit https://ibm.biz/Bdi3uP.

Christos Kotsakis, Chief Technology and Innovation Officer and Josh Foure, Director, Enterprise Application Architecture at Starwood Hotels and Resorts, discuss how IBM Operational Decision Manager has helped them better deliver a highly-personalized guest experience.


Duration: 2:39
Publisher: IBMcloud
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