State of California innovates with Microsoft Azure Eureka Chatbot

Learn how Microsoft is helping Government agencies transform by leveraging intelligent technologies. State of California Secretary of State’s Eureka Chatbot enables users to quickly find answers to their questions about starting and running a business in California. Powered by Microsoft AI, Eureka Chatbot answers commonly-asked questions about businesses and trademarks 24/7 via the agency’s website, helping better serve the approximately 400,000 customers who called the agency for help last year.

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Duration: 2:40
Publisher: Microsoft Cloud Platform
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