Strateq: Multi-Channel Service Desk Platform for Petro-Retail Stations

Learn more about the “This Is My Architecture” series at –
Learn from Eyad how Strateq is building an innovative service desk platform to transform their petro-retail services business. Amazon ECS is used to build the central hub of micro services. Mobile and web apps connect to this hub via Amazon API Gateway. Amazon Connect, Lex, Polly and Lambda are leveraged to create a voice channel for users who don’t have a smartphone or access to the Internet.

Host: Kapil Pendse, Solutions Architect, AWS
Speaker: Eyad Alama, Sr. Vice President, Strateq Lab

Duration: 10:2
Publisher: Amazon Web Services
You can watch this video also at the source.

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