Study: 57% of CIOs Would Prefer to Replace Half of Current Technology

Lenovo has released a new worldwide study that examines how the CIO function has changed, putting light on rising areas of responsibility and influence in the C-Suite, as well as reducing impediments to company growth. When it comes to boosting organizational agility and lowering operational costs, 57 percent of CIOs believe at least half of their present tech stack is usable but might be better, and 21 percent want to replace practically all of it.

A quantitative poll of 525 worldwide CIOs was undertaken as part of the research from December 6, 2021 to December 21, 2021. Brazil, China, Japan, Singapore, the United Kingdom, and the United States all had about identical numbers of respondents in the survey sample. CIOs from firms and organizations with at least 250 workers were among those who responded.

Almost all CIOs polled by Lenovo say their jobs have developed and extended in recent years, and that they are now being expected to make business choices that aren’t only about technology:

9-in-10 CIOs say that their roles and responsibilities have expanded beyond technology, including non-traditional areas such as data analytics and business reporting (56 percent), sustainability/ESG (45 percent), DE&I (42 percent), HR/talent acquisition (39 percent), and sales/marketing (32 percent).

According to 82 percent of CIOs, the position has gotten more difficult in the last two years as they face a wide range of unique difficulties, ranging from the increased use of AI and automation to talent acquisition in a global, remote workforce.

Data privacy/security (66 percent), cybersecurity/ransomware (66 percent), keeping up with technical development (65 percent), managing fragmented IT vendor ecosystems (61 percent), and adopting/deploying new technologies are the most challenging obstacles for CIOs to overcome (60 percent).

The majority of CIOs say their influence inside the firm has grown:

More than three-quarters of CIOs believe they have a bigger effect on the overall success of their firm than other C-Suite roles.

‘My function as CIO is the most crucial component of my firm or organization’s continuous operation,’ said 88 percent of respondents.

Respondents said that IT providers are critical to their company’s overall performance as the CIO function increases and evolves:

According to 61 percent of respondents, businesses would see an impact in as little as a few weeks if they stopped spending on digital transformation activities. This emphasizes technology’s importance as a crucial component of the business, not merely a cost-cutting tool.

In the next five years, CIOs expect to turn to their vendors to help them solve a variety of problems, including increasing organizational agility (60 percent) and ensuring the security of their company’s systems and operations (52 percent) as well as simplifying the configuration, deployment, and maintenance of technology (50 percent) and reducing costs (43 percent).

8-in-10 CIOs believe that their technology providers are ‘so successfully integrated that [their] total productivity is increased.’

CIOs believe their existing IT stack has a lot of potential for improvement, given their increased challenges and responsibilities:

Most CIOs (57 percent) believe they would replace half or more of their company’s present technology if they could start again.

63 percent of businesses are employing more Device-as-a-Service in their tech stack than they were last year.

Nearly all CIOs (92 percent) said they will definitely or probably introduce new aaS products in the next two years as business models shift.

“Modern CIOs are the ‘mission control’ for their organizations; their role has transformed drastically in just the span of the past 24 months,” said Ken Wong, President, Lenovo Solutions and Services Group. “From navigating complex tech ecosystems to keep up with the speed of digital transformation, to upskilling employees and managing a global shortage of IT talent, today’s CIO is responsible for the entire technology value chain and beyond. Lenovo’s research demonstrates CIOs are up for the challenge. And they are looking to partner with their vendors to bring their organizations along and succeed.”

“In this complex technological environment, CIOs want to innovate, not manage IT,” added Mr. Wong. “As Lenovo’s research highlights, CIOs look to their technology vendors beyond just delivering the basics well – namely, increase organizational agility, simplify configuration, and optimize costs. IT leaders also need counsel and guidance on how emerging technology can enhance their business goals. The opportunities for technology to add real business value – right across the enterprise – are immense.”