Super Retail Group on AWS: Customer Story (Part 2)

In this episode of AWS Community Chats, Aley Hammer is joined with Brendon from Super Retail Group. Last week we spoke to Brendon about SRG’s cloud journey getting to where they are today, but for this interview, we focus on where SRG are going and how they’re going to achieve this with AWS. Brendon shares their biggest project that they’re working on this year and how he works with Voice Foundry to ensure project success. Brendon also gives insight into what success looks like in the short, medium and long term. Finally, Brendon speaks not only about how SRG uses Connect, but how their customer care team works with the IS team for their connect projects.

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Duration: 00:12:06
Publisher: Amazon Web Services
You can watch this video also at the source.