Swisscom Selects Boundary to Provide Cloud Monitoring and Operations Management

Swisscom, one of the largest providers of IT and telecom services in Switzerland, has selected Boundary to provide monitoring and operations management of its future cloud infrastructure, Swisscom Cloud. In parallel, Swisscom Ventures – the corporate venturing arm of Swisscom, has made a strategic investment in Boundary.

In a strategic effort to offer its customers additional solutions, Swisscom is in the process of building a public cloud hosting environment primarily based on OpenStack. The company has also planned to offer multiple new cloud hosting based services. Boundary, designed specifically to monitor modern, dynamic infrastructures, was selected as a core component of this new cloud offering.

swisscom-cloudTo maintain operational awareness, complete visibility is needed across all components of a cloud hosting infrastructure. Boundary would accomplish this by combining metrics data collection at one-second resolution with event/log ingestion and processing. By collecting and processing hundreds of millions of metrics and events every second using a scalable low latency streaming technology, organizations would be able to find problems that were previously invisible, hidden in averages and one-minute sampling.

“The dynamic nature of cloud infrastructures can provide a monitoring and management challenge,” said Torsten Boettjer, Head of Technical Strategy Cloud at Swisscom. “With Boundary, we’ll be able to provide our customers with the best possible levels of service for their applications that will be on our Cloud infrastructure.”


Boundary includes a rich set of REST APIs, which will enable Swisscom to easily integrate monitoring into their cloud hosting offering. These coupled with the solution’s multi-tenant capabilities, would make it an ideal solution to manage Swisscom Cloud, which will eventually host hundreds of thousands and possibly millions of server instances.

Swisscom Ventures invests in innovative areas that are strategic for Swisscom with cloud hosting based solutions being a focused area of investment.

“We were impressed not only with the Boundary solution but also with the management team and their innovative views of the future of Web-scale IT,” said Stefan Kuentz, Investment Director at Swisscom Ventures. “We are investing in their vision and are excited to support them on this journey.”

Boundary is privately held, based in Mountain View, California and backed by Lightspeed Venture Partners, Scale Venture Partners, Adams Street Partners and Triangle Peak Partners.