Talos has been monitoring the incessant creation of these fake tech support websites in order to better understand the way in which these scams operate. We recently decided to call a company ourselves for some reverse social engineering. Talos made sure to record both the audio of the phone call as well as the screen of the virtual machine. This is a recording of that call.
For more information, please read our blog post here:
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You can watch this video also at the source.