Tata Communications Unveils Managed UCaaS, GlobalRapide

Global network infrastructure provider Tata Communications has launched its GlobalRapide offering. It’s an end-to-end managed unified communications as a service (UCaaS) solution that would enable businesses to provide employees with digitally advanced, sophisticated, and intelligent collaboration experiences.

With this new UCaaS solution, Tata Communications intends to become a one-stop shop for all worldwide organizations’ digital-first, cloud-first unified communications needs

GlobalRapide from Tata Communications assists businesses in finding the correct collaboration platforms, facilitating migration, providing comprehensive enterprise-grade communications management, and providing end-to-end visibility, monitoring, and reporting for collaboration solutions. The service provides enterprises with usage analysis of their collaboration tools, maximizing service uptake, and is enhanced with SaaS (Software as a Service) platform-based planning, training, and analytics capabilities.

With this update, Tata Communications’ cloud-based, secured collaboration solutions are aimed at enabling businesses to maximize the value of their digital collaboration strategy. They do so by providing improved visibility and control over their unified communications infrastructure.

Photo Mysore Madhusudhan, EVP, Collaboration and Connected Solutions, Tata Communications
“Tata Communications GlobalRapide removes the complexity of different platforms to deliver consistent experiences for global users with scalability and ease of management for the organization,” said Mysore Madhusudhan, EVP, Collaboration and Connected Solutions, Tata Communications.

Enterprises’ digital transformation journeys have been expedited as a result of the epidemic, stated Tata Communications. As a result, Tata expects organizations to invest in a more robust digital architecture to enable hybrid working methods, which would have raised demand for advanced unified communications services.

According to IDC, the UCaaS market will increase at a 9.3 percent compound annual growth rate (CAGR) between 2020 and 2025. Tata Communications is convinced that it is now well-equipped to provide cloud-based, smart, efficient, and secured unified communications solutions for global companies, supported by its worldwide connectivity infrastructure, local knowledge, and regulatory compliance.

“Effective collaboration strategy is the bedrock of a productive enterprise ecosystem. In a recent survey, 45% of global enterprises acknowledged that right collaborative tools and systems are critical to manage the risk of employee burnout as well as support new ways of working,” said Mysore Madhusudhan, Executive Vice President, Collaboration and Connected Solutions, Tata Communications. “As enterprises embark on their digital transformation journeys, Tata Communications GlobalRapide removes the complexity of different platforms to deliver consistent experiences for global users with scalability and ease of management for the organization. We are encouraged by the initial response from Tata Communications GlobalRapide customers who cite simplified end-to-end integration, control and visibility in a single pane of glass as key benefits they are experiencing in their ecosystems.”

Tata Communications (NSE: TATACOMM; BSE: 500483), a member of the Tata Group, is a worldwide digital ecosystem facilitator, fueling today’s fast-growing digital economy in over 190 countries and territories. With collaborative and linked solutions, core and next-gen connections, cloud hosting and security solutions, and media services, it facilitates digital transformation of organizations globally.

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