UMMS and Cisco Customer Experience

As the COVID-19 pandemic became a reality, University of Maryland Medical System needed to quickly shift their workforce of 28,000 to work remotely, scale their operations to accommodate the new challenges, and develop new ways of connecting patients with medical staff and families. The Cisco CX team stepped up with exceptional technical support, custom architecture designs, and more so that UMMS could mobilize their huge healthcare workforce and support the residents of Maryland in their greatest time of need.

Duration: 00:01:43
Publisher: Cisco
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