AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center

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Demo on how to use an Amazon Lex chatbot with an Amazon Connect contact center. By adding an intelligent conversational chatbot for self-service, you will improve the customer experience and increase contact center efficiencies. Learn more here – http://amzn.to/2gDQNfi.


Duration: 6:32
Publisher: Amazon Web Services
You can watch this video also at the source.