AWS Summit Series 2018 – Atlanta: Faker Zouaoui, Asurion

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By transforming its operating model and technology platform using AWS, Asurion improved data-turnaround time by 88 percent and reduced its time-to-market by half. Asurion is a global services company that provides innovative technology solutions—including comprehensive protection and smart-technology help—to more than 300 million people around the world. The company is using AWS services including Amazon Transcribe, an automatic speech-recognition service, to make its customer experience more efficient and personalized. Faker Zouaoui, chief analytics officer at Asurion, spoke onstage at the 2018 AWS Atlanta Summit.


Duration: 9:15
Publisher: Amazon Web Services
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