Building Contact Center AI Solutions with Quantiphi – Stack Chat


In this episode of Stack Chat, Lorin Price speaks with Taylor Cyr – Practice Lead for Public Sector and Higher Education at Quantiphi – about how they help companies, governments, and universities build and create virtual reliable services. Specifically, they talk about how tools – like Dialogflow and Google Cloud Natural Language API – are used to build Contact Center AI solutions, helping educational conglomerates like Penn State World Campus to create an automated student outreach platform via email.

Watch other episodes of Stack Chat → https://goo.gle/2RXI5wz
For more content like this, subscribe to the GCP Channel → https://goo.gle/34tknuO

Product: Google Cloud Natural Language API; fullname: Lorin Price, Taylor Cyr;


Duration: 00:05:43
Publisher: Google Cloud
You can watch this video also at the source.


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