HostDime Interview with VP of Operations

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http://www.hostdime.com

Inverview with HostDime’s Dennis H about HostDime’s culture and what role he plays in the company.

Transcript:

My name is Dennis Henry and I am the Vice President of Operations here at HostDime. The Vice President oversees the day to day operation of the company, as well as making sure everyone has what they need to be able to do their job in an optimal way, tweaking anything that needs to be tweaked, and also managing the facilities. This is the UCF facility where I actually work out of; making sure everyone has what they need in the facilities, and operating at their best levels. My favorite part about working for HostDime really has to be the people, and the mindset that has been set out for the company to move forward. I have been working here for 5 years, and every day I come in and enjoy what I do, I really enjoy the people that I work with, and the people that I get to experience. The mindset that is portrayed really gets you into the mood to do the best work that you can possibly do. The culture of HostDime is really what makes us different from our competition. I know it’s a cliché thing to say, but I think the culture here is top notch, and it really portrays a feeling of “if you are happy and remain happy, you do the best work possible”. The company really gives you the opportunity to do the best work you could possibly do in your life. HostDime is more than just a webhosting company. It’s a family, and the employees here really look out for each other, and they look out more importantly for our clients. We’re here to do that higher level work that we want to do in our lives, and we want to feel fulfilled, and we want to give our clients an experience that they haven’t gotten elsewhere, such as the go daddys out there, or any other major company that does web hosting. The way that our employees are allowed to be themselves is really the key to our customer service. I used to be the support manager here at HostDime, and when I was made support manager, I made it our mission to give our employees what they need to really be able to give a service that is unparalleled in the industry, and unparalleled in most service industries. We really wanted to give that personal touch to each and every ticket, each and every live chat, and each and every phone call. Every interaction, we wanted to make sure they were doing the best work they could possibly do.


Duration: 2:52
Publisher: HostDime
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