IBM Voice Gateway: the cognitive call center solution


Check out this demonstration that shows the cognitive capability of IBM Voice Gateway and how it can help your business. To learn more, visit https://ibm.co/2oR8J97.

The IBM Voice Gateway helps enhance your call center operations by connecting to IBM Watson services. This software uses IBM Watson as a self-service agent to handle calls instead of a live contact center agent, or it can use IBM Watson to assist contact center agents in real-time.


Duration: 4:48
Publisher: IBMcloud
You can watch this video also at the source.


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