Rapid Response Virtual Agent for Financial Services COVID-19


With today’s ever-changing social and business environment, customers are looking for answers to challenging questions regarding mortgage payments, policy changes, and other financial obligations. Currently, the service systems put into place cannot manage the high-volume of customer inquiries, but luckily our Rapid Response Virtual Agent is here to help. Watch as Priyanka Vergadia demos how this agent can help financial service providers increase bandwidth in their contact centers.

How to build a Rapid Response Virtual Agent using templates → https://goo.gle/2Lg3tZk

GitHub → https://goo.gle/3fLyOBc
Rapid Response Virtual Agent → https://goo.gle/3c5SoFM
Build and deploy virtual agent rapidly with Dialogflow → https://goo.gle/2UUEctb
Dialogflow documentation → https://goo.gle/2V5SiH7
Contact Center AI → https://goo.gle/2JMbW5G
Get Started with Google Maps → https://goo.gle/2V2dJZK

Subscribe to the GCP Channel → https://goo.gle/GCP

Product: Rapid Response Virtual Agent; fullname: Priyanka Vergadia;


Duration: 00:02:48
Publisher: Google Cloud
You can watch this video also at the source.