Webscale, a cloud platform provider for ecommerce, has issued its flagship 2022 Global Ecommerce Security Report, an in-depth yearly review of the ecommerce industry’s security preparedness, trends, technologies, investments, and business effect over the last year. Over the course of the year, the majority of cyberattack types showed significant growth.
Despite a slight drop in sales from 2020, cyberattacks increased in 2021. On Black Friday/Cyber Monday, 82.5 percent of shops polled reported security-related events, up from 78 percent in 2020. Over the course of the year, the following attack categories showed significant increases:
- Phishing (71%)
- Credit card fraud (68%)
- Carding attack (63%)
- Card scraping (54%)
- Account takeover (45%)
- Malicious bots (38%)
Ecommerce companies would increasingly be interested in investing in cybersecurity technology. The following are some of the most important investment areas:
- Real user monitoring (RUM) – 78% of merchants being surveyed intend to invest in a solution that will enable RUM
- MFA (multi-factor authentication) – 75% of ecommerce companies plan to invest in fraud prevention technologies.
- CSP (content security policy) protection – 71% want to prevent cross-site scripting (XSS) and data injection attacks by deploying real-time content security policy protection.
“The pace of investment by ecommerce businesses into critical security solutions continues to be slow, especially when compared to the rapid increase in both the number and complexity of cyber threats,” said Sonal Puri, Chief Executive Officer (CEO) at Webscale. “Yet with many merchants reporting an intent to invest in important technologies such as MFA and CSP in the coming year, we expect to see this gap narrow, and to see threats such as carding attacks and malicious bots, of which Webscale alone blocked 76 million over the 2021 Cyber Week, have less of an impact.”
According to Webscale, their 2022 Global Ecommerce Security Report is the result of one of the most comprehensive security-focused surveys ever conducted in the ecommerce industry. It polled 1890 ecommerce professionals, including merchants and digital agencies, to learn about their current state of security in 2021, the gaps in their defense, and where they plan to focus and invest in 2022.
Webscale’s CloudEDGE Security platform would provide “bullet-proof, 360-degree” security for any ecommerce platform, including Adobe/Magento, Shopify, Shopware, BigCommerce, SAP Hybris, and Salesforce Commerce Cloud. Webscale CloudEDGE Security is compatible with any cloud and deployment scenario, including headless/Jamstack sites, progressive web applications (PWA), and fully hosted ecommerce systems.