Rafael Mojica, VP of User Experience at DigitalOcean, guides you through the benefits of understanding and minding your customers’ journeys. Using data and design-driven techniques, Mojica shows efficient ways to plot out the journey and create more well-rounded experiences for your customers.
About the Presenter
Rafael Mojica, VP of User Experience at DigitalOcean, is a multidisciplinary interaction designer. He’s passionate about expanding the benefits of design thinking and communications into all aspects of a business. At DigitalOcean, he leads a strong team of professionals that are designing tools that help people build successful businesses on the cloud.
Resources: https://www.digitalocean.com/community/tech_talks/why-should-you-care-about-your-customer-s-journey
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Duration: 00:52:06
Publisher: DigitalOcean
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